Support
Something broken? Write to a human.
No ticket system, no chatbot, no hold music. Your email arrives in the inbox of the person who builds PersonalCRM — and gets answered, usually within a day.
Or fix it yourself, right now.
These four cover almost everything people write in about.
Trouble signing in
- ANY CLIENT
- Sign in with a one-time code sent to your email — no password exists to forget.
- NO CODE
- Check spam and search for "PersonalCRM". Codes expire, so request a fresh one rather than reusing an old email.
- FASTER
- Use Sign in with Apple or Google instead; both land on the same account as your email.
Reminders not arriving
- iOS
- Settings → Notifications → PersonalCRM: allow notifications, and make sure Scheduled Summary is off for it — a summary delays reminders into a batch.
- GOOD TO KNOW
- The app says so on the home screen when notifications are muted, so you never rely on a reminder that cannot fire.
Delete your account
- iOS
- You tab → Delete account.
- WEB
- Settings → Danger zone → Delete account.
- RESULT
- Your account and everything in it — contacts, pings, meetings, follow-ups, networks — is removed permanently. No waiting period, no support ticket needed.
Get a copy of your data
- EMAIL US
- Ask and we send you your full data as a file. GDPR requests are answered within 30 days, usually the same week.
- NOTE
- Self-service export is not built yet. Importing from Notion or a spreadsheet is, under Contacts → Import.
Questions that come up a lot
What does PersonalCRM cost?−
Nothing right now. Every feature is included, with no contact limit and no trial clock running. If paid plans ever arrive, you will hear about it well in advance — not through a locked screen.
How fast will I get an answer?+
Where is my data stored?+
Can I delete just one thing instead of my whole account?+
I found a bug, or I am missing a feature. Where does that go?+
Still stuck? That is worth knowing about.
Every email is a hint about what to fix next. Even a one-liner helps.
Email support@personalcrm.me